Policies

Website Operation, Website Maintenance, Payment Facilitation, and Consulting Services provided by Visionist Investments LLC. Your privacy is important to us. It is Visionist Investments LLC policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across the website, stevesherrell.art, and other sites we own and operate.

This policy was last updated on March 19, 2025.

Information We Collect

Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices when accessing our products and services.

Log Data

When you visit our website, our servers may automatically log data provided by your web browser. This may include:

• Your IP address
• Browser type and version
• Pages visited
• Time and date of visit
• Time spent on each page
• Technical details about errors encountered

This information may not be personally identifying by itself but may be combined with other data to personally identify individuals.

Personal Information

We may ask for personal information, including:

• Name
• Email address
• Phone number
• Mailing address
• Payment details (collected securely via WooCommerce and payment gateways)

 

WooCommerce-Specific Data Collection

When you purchase products from our WooCommerce store, we may collect additional data, such as:

• Billing and shipping address
• Order details (products purchased, amounts, and transaction history)
• Account registration details (if applicable)
• Cart and checkout session information

 

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when necessary for our services, including:

• Processing transactions and fulfilling orders
• Customer support and inquiries
• Marketing and promotional communications (if consented)
• Legal and regulatory compliance

 

Collection and Use of Information

We may collect personal information when you:

• Register for an account or complete a purchase
• Sign up for updates via email or social media
• Contact us via email or other communication methods
• Mention us on social media
• Submit a review or comment

We may use collected data for:

• Customizing and personalizing your website experience
• Order fulfillment and shipping
• Customer service and communication
• Analytics and market research
• Marketing and advertising (if opted-in)
• Security and fraud prevention

 

Payments and Security

We do not store your payment details. All transactions are processed securely through Stripe. Your payment information is encrypted and handled directly by our payment provider.

 

Shipping & Delivery Policy

We process and ship orders within 7-14 business days. Estimated delivery times vary based on shipping method and destination.

• Processing Time: 7-14 Days
• Shipping Methods & Carriers: UPS and Direct Artist Delivery

• Expected Delivery Times: 14-21 Days
• International Shipping: Yes. Digital: 14-21 Days. All Analog Art Delivery Times will be available upon purchase.
• Shipping Fees: Domestic Shipping Fees are Included in Price of Art. International Shipping Fees will be available upon purchase.

 

Refund & Return Policy

All Sales are Final. By purchasing an original piece of artwork you are committing to purchase a one of a kind work of art. The actual color and constitution of each piece will vary from that of a computer screen. We ask that you take the time to carefully consider your decision as artwork cannot be returned or exchanged. We are happy to send additional images to help you with your decision. Studio visits are available upon request.

 

How Long We Keep Your Personal Information

We retain personal information only as long as needed for legal and operational purposes. Data related to financial transactions may be retained longer for tax and compliance purposes.

 

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

 

Cookies & Tracking Technologies

We use cookies to enhance user experience and collect analytics. You can manage cookie preferences through your browser settings.

 

Your Rights & Controlling Your Information

You may:

• Request access to personal data we hold about you
• Correct inaccurate or outdated information
• Request deletion of your personal data (subject to legal retention requirements)
• Opt out of marketing communications

To exercise these rights, contact us at info@visionist.art.

 

Third-Party Services & Data Sharing

We may share your data with:

• Payment processors
• Shipping carriers
• Marketing and analytics providers
• Regulatory authorities if required by law

 

We do not sell your personal information to third parties.

 

International Data Transfers

Your information may be stored and processed in locations outside your country. We take steps to ensure data protection compliance when transferring personal information internationally.

 

Changes to This Policy

We may update this policy periodically. Any changes will be posted at this link, and if required by law, we will notify users of significant changes.

 

Contact Us

For any privacy concerns, please contact:

Visionist Investments LLC
Email: info@visionist.art
Phone: 1-312-414-9825
Address: 8573 Van Emmon Road, Yorkville, Illinois 60560